Hi Friends,
Making big business decisions isn’t easy, but sometimes, they’re necessary. After much thought, countless conversations, and a whole lot of number crunching, we’ve made a tough but exciting call: we’re pressing pause on our nationwide shipping.
Now, before you panic—this doesn’t mean we’re going anywhere! In fact, it’s quite the opposite. We’re shifting our focus to what matters most: strengthening and growing our Nashville operations.
If you’ve been with us for a while, you know how much we care about quality, customer experience, and staying true to what makes our brand special. And right now, the best way to honor those values is by doubling down on our local presence.
The Why: Quality Over Quantity
Shipping our products across the country has been an incredible journey. We’ve loved seeing our items land in homes from coast to coast, and we’re beyond grateful for every single order. But as demand has grown, we’ve had to face a reality: scaling up too fast can sometimes mean compromising on the things that matter most—like product quality, service, and sustainability.
By focusing on Nashville, we can:
- Ensure every product meets the highest standards before it reaches customers.
- Offer a better, more personal experience for our local community.
- Improve logistics, making everything more efficient and sustainable.
The Challenges of Nationwide Shipping
Let’s be real—shipping nationwide isn’t easy. Between supply chain delays, fluctuating costs, and the unpredictability of logistics, we’ve faced our fair share of challenges. And while we’re always up for a challenge, we also recognize when it’s time to regroup and refine our approach.
Here are a few of the biggest hurdles we’ve encountered:
- Rising Costs: Nationwide shipping isn’t just expensive for us—it’s costly for our customers, too.
- Quality Control Issues: The further our products travel, the harder it is to guarantee they arrive in perfect condition.
- Sustainability Concerns: Shipping long distances means a larger carbon footprint, something we’re actively trying to reduce.
A Stronger Future for Nashville (and Beyond!)
By focusing our energy locally, we can create a stronger, more sustainable foundation for future growth. This isn’t just about pressing pause—it’s about building something even better.
Here’s what this shift means for our Nashville customers:
- More in-person experiences: Think pop-ups, exclusive events, and direct community engagement.
- Better service & faster fulfillment: With all hands on deck in one location, we can deliver quicker and more efficiently.
- A chance to innovate: This gives us the space to improve our products, try new things, and make an even bigger impact.
And for our nationwide supporters—don’t worry, this isn’t goodbye forever! While we’re pausing shipping for now, we’re working behind the scenes to find a way to bring our products back to you in a way that makes sense for everyone.
Thank You for Your Support
This decision wasn’t made lightly, and we know it may come as a disappointment to some. But trust us—this is just the beginning of something amazing.
To our Nashville customers, we can’t wait to serve you better than ever. And to our nationwide community, we appreciate your patience and support more than words can say.
Got thoughts, questions, or just want to send some encouragement our way? Drop a comment or reach out—we’d love to hear from you!